Shipping Policy
UK Mainland Orders
Delivery Time & Processing
- Order Processing: 1–2 business days (excluding weekends/holidays).
- Delivery Time: 3–5 business days via Royal Mail Signed For, Royal Mail Tracked, or Parcelforce.
- Free Shipping: All orders shipped to UK mainland addresses qualify for free delivery.
International Shipping
Delivery Times & Costs
| Region | Estimated Delivery Time | Shipping Cost (Approx.) |
|---|---|---|
| Europe (EU) | 5–10 business days | £8.99–£14.99 |
| North America | 7–14 business days | £12.99–£19.99 |
| Asia/Pacific | 10–20 business days | £15.99–£24.99 |
| Rest of World | 12–25 business days | £18.99–£29.99 |
(Note: Delivery times are estimates and may vary due to customs delays.)
Customs & Import Fees
- International orders may incur customs duties, taxes, or fees imposed by the destination country.
- These charges are the customer’s responsibility—we cannot predict or cover these costs.
- Contact your local customs office for details specific to your country.
Free International Shipping
Free shipping applies to international orders over £100 GBP (after discounts). Promotions exclude bulky/heavy items.
Order Processing
- Orders placed before 2 PM GMT are processed the same day.
- Weekends/holidays may add 1–2 days to processing.
- Tracking numbers are emailed once shipped.
Important Notes
- Address Accuracy: Double-check your shipping address—we’re not liable for misdeliveries due to incorrect details.
- Delays: Extreme weather, customs checks, or carrier issues may extend delivery times.
- Lost Packages: Contact us if your order hasn’t arrived within 10 days of the estimated delivery date.
Contact Us
For shipping inquiries:
📧 [email protected]
📞 +44 7483 256 917